--- title: FAQ Page --- [Skip to content](https://www.examspecialistsmedgroup.com/faq-page#main-content) [![EXAM SPECIALISTS](https://www.examspecialistsmedgroup.com/hs-fs/hubfs/EXAM%20SPECIALISTS.png?width=200&height=200&name=EXAM%20SPECIALISTS.png "EXAM SPECIALISTS")](https://www.examspecialistsmedgroup.com/?hsLang=en) - [Home](https://www.examspecialistsmedgroup.com) - [Our Team](https://www.examspecialistsmedgroup.com/our-team) - [Benefits of SIBTF](https://www.examspecialistsmedgroup.com/benefits-of-sibtf) - [FAQ](https://www.examspecialistsmedgroup.com/faq-page) - [Industry Updates & Blogs](https://www.examspecialistsmedgroup.com/industry-updates-and-blog-posts) - [Book a Meeting](https://www.examspecialistsmedgroup.com/book-a-meeting) # FAQ Page FAQs ## Frequently Asked Questions for Attorneys ##### [QUESTION What types of cases do you evaluate?](https://www.examspecialistsmedgroup.com/faq-page#collapse1-dnd_area-module-6) We evaluate workers’ compensation cases, including SIBTF (Subsequent Injuries Benefits Trust Fund) matters, comprehensive medical evaluations, and specialty evaluations. ##### [QUESTION How do I submit a referral?](https://www.examspecialistsmedgroup.com/faq-page#collapse2-dnd_area-module-6) Referrals can be submitted by email. Once received, our team will review the referral and begin the intake and scheduling process promptly. Referral Email:📧 refer@examspecialistsmedgroup.com   ##### [QUESTION What is the typical turnaround time?](https://www.examspecialistsmedgroup.com/faq-page#collapse3-dnd_area-module-6) - **Scheduling:** Appointment dates are typically provided within **48 hours** of receiving the referral request. - **Evaluation Reports:** Reports are generally completed within **45 days**, based on the records available at the time of evaluation. Any supplemental records received after the evaluation will be reviewed and addressed as appropriate. ##### [QUESTION What specialties do you offer?](https://www.examspecialistsmedgroup.com/faq-page#collapse4-dnd_area-module-6) We provide comprehensive medical evaluations across multiple specialties, including: - **Primary Treating Physician (PTP) services**, on both lien and accepted bases - **SIBTF orthopedic and musculoskeletal evaluations** - **Supplemental specialty evaluations**, including: - Psychology - Internal Medicine - Neurology - Ophthalmology - Optometry - Dentistry - Vocational expertise services   ##### [QUESTION What regions do you serve?](https://www.examspecialistsmedgroup.com/faq-page#collapse5-dnd_area-module-6) We serve **Northern, Central, and Southern California**, with both in-person and telehealth evaluation options depending on the specialty. ##### [QUESTIONS Who do I contact with questions?](https://www.examspecialistsmedgroup.com/faq-page#collapse6-dnd_area-module-6) For questions regarding scheduling, evaluations, or reports, please contact our office: 📧 info@examspecialistsmedgroup.com 📧 refer@examspecialistsmedgroup.com 📞 714-505-2093   FAQs ## Frequently Asked Questions for Patients/Injured Workers ##### [QUESTION What should I expect during my evaluation?](https://www.examspecialistsmedgroup.com/faq-page#collapse1-module_17708324381883) During your appointment, the doctor will review the information you provided in your questionnaire and ask follow-up questions to ensure accuracy and completeness. This includes discussing your injury, symptoms, medical history, and any relevant pre-existing conditions. If additional information is needed, you will be advised during the evaluation. ##### [QUESTION How long will my appointment take?](https://www.examspecialistsmedgroup.com/faq-page#collapse2-module_17708324381883) - **Initial evaluations:** Approximately **1.5 to 3 hours** - **Specialty evaluations:** Typically **1 to 3 hours**, depending on the specialty and complexity of the case *Treatment-related information will be provided as applicable.*   ##### [QUESTION Do I need to bring anything?](https://www.examspecialistsmedgroup.com/faq-page#collapse3-module_17708324381883) - Please bring: - A list of your current medications - For additional documents/records: Please consult with your attorney if any medical records or information have not already been provided. ##### [QUESTION What if I need to reschedule?](https://www.examspecialistsmedgroup.com/faq-page#collapse4-module_17708324381883) If you need to reschedule, please notify our office as soon as possible, preferably at least one week in advance. 📞 714-505-2093   ##### [QUESTION What regions do you serve?](https://www.examspecialistsmedgroup.com/faq-page#collapse5-module_17708324381883) We serve **Northern, Central, and Southern California**, with both in-person and telehealth evaluation options depending on the specialty. ##### [QUESTIONS Is this appointment confidential?](https://www.examspecialistsmedgroup.com/faq-page#collapse6-module_17708324381883) Yes. All medical evaluations are conducted confidentially and in accordance with applicable privacy laws. FAQs ## Frequently Asked Questions on Administrative & Process  ##### [QUESTION How are appointments scheduled?](https://www.examspecialistsmedgroup.com/faq-page#collapse1-module_17708326091483) Once a referral is received, it is processed by our administrative team and typically scheduled up to **45 days out**, depending on provider availability and case requirements. ##### [QUESTION What happens if records are incomplete?](https://www.examspecialistsmedgroup.com/faq-page#collapse2-module_17708326091483) - All medical records received are reviewed upon intake. If additional records are needed, we will notify the requesting attorney and request authorization or assistance in obtaining them. Any records received after the evaluation will be reviewed and addressed during the supplemental reporting process, when applicable. ##### [QUESTION How is communication handled?](https://www.examspecialistsmedgroup.com/faq-page#collapse3-module_17708326091483) - Our team strives to be responsive and communicative. We make every effort to respond to inquiries within **24 hours**. ##### [QUESTION How are reports delivered?](https://www.examspecialistsmedgroup.com/faq-page#collapse4-module_17708326091483) Completed reports are served to the parties’ attorneys and the Office of the Director of Industrial Relations (OD Legal), as required. Reports are typically delivered by mail unless an attorney specifically requests electronic delivery.     ##### [QUESTION What is your cancellation policy?](https://www.examspecialistsmedgroup.com/faq-page#collapse5-module_17708326091483) While we do not require a formal cancellation notice period, we ask that you notify our office as soon as you become aware of a cancellation so we can coordinate appropriately with our providers and staff. Have more questions about ## Our **Services** Book a meeting or get in contact with us.  ### Contact Us Our friendly team members can help guide you through our service process.  [Book A Meeting](https://www.examspecialistsmedgroup.com/book-a-meeting?hsLang=en) # Contact us ![ChatGPT Image Oct 22, 2025, 07_48_05 PM](https://www.examspecialistsmedgroup.com/hs-fs/hubfs/ChatGPT%20Image%20Oct%2022%2c%202025%2c%2007_48_05%20PM.png?width=200&height=200&name=ChatGPT%20Image%20Oct%2022%2c%202025%2c%2007_48_05%20PM.png) (714) 505-2093 ![ChatGPT Image Oct 22, 2025, 07_48_07 PM](https://www.examspecialistsmedgroup.com/hs-fs/hubfs/ChatGPT%20Image%20Oct%2022%2c%202025%2c%2007_48_07%20PM.png?width=200&height=200&name=ChatGPT%20Image%20Oct%2022%2c%202025%2c%2007_48_07%20PM.png) info@examspecialistsmedgroup.com ![ChatGPT Image Oct 22, 2025, 07_48_10 PM](https://www.examspecialistsmedgroup.com/hs-fs/hubfs/ChatGPT%20Image%20Oct%2022%2c%202025%2c%2007_48_10%20PM.png?width=200&height=200&name=ChatGPT%20Image%20Oct%2022%2c%202025%2c%2007_48_10%20PM.png) 17821 E 17th Street, Ste 250, Tustin, CA 92780 [![](https://www.examspecialistsmedgroup.com/hs-fs/hubfs/EXAM%20SPECIALISTS%20Logo.png?width=180&height=180&name=EXAM%20SPECIALISTS%20Logo.png)](https://www.examspecialistsmedgroup.com/?hsLang=en) --- Powered by HubSnacks [Follow us on LinkedIn](https://www.linkedin.com/company/exam-specialists-medical-group/) [Follow us on Facebook](https://www.facebook.com/people/Exam-Specialists-Medical-Group/61582397367052/) [Follow us on Facebook](https://www.instagram.com/examspecialists/) [Follow us on Facebook](mailto:info@examspecialistsmedgroup.com) [Follow us on Facebook](https://www.youtube.com/@ExamSpecialists) --- - [Terms and Services](https://www.examspecialistsmedgroup.com/policy-terms-conditions-and-disclaimer) - [Privacy Policy](https://www.examspecialistsmedgroup.com/privacy-policy)